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“Four Seasons Hotels and Resorts ranked highest in the luxury hotel segment for the third consecutive year.”
J.D. Power and Associates North America Hotel Guest Satisfaction Index Study

Residential Services

In addition to the services and amenities at the Resort, as a Residence Club owner, you benefit from a variety of specialised services – promising to create a lifetime of carefree and fully customised Four Seasons vacations.

Exclusive Services

  • The Four Seasons Owner Services team is available by phone each weekday to assist in reserving time for your Residence Club vacations.
  • A Pre-Arrival Specialist will contact you at least a month before you arrive to help you plan activities to get the most out of your stay – by making restaurant reservations, booking spa appointments and arranging day trips.
  • Check-in to your residence at any hour – owner registration is available around the clock in the Resort lobby. 
  • 24-hour Four Seasons Concierge will help you plan activities while in-residence.
  • The Resort Ski Concierge is available to tune equipment, book lift tickets and arrange ski lessons.
  • Daily Club Refresh housekeeping provides cleaning of the residence, including making beds and replacing towels.
  • Full signing privileges at all Resort restaurants and amenities help to make your vacation easy and carefree. 
  • Valet parking and bell attendants streamline every arrival.
  • Year-round Four Seasons maintenance gives confidence and peace of mind.

 Additional Services

  • In-Residence Dining is available around the clock, or have a Four Seasons chef custom-cater a meal for your friends and family.
  • Grocery Stocking Services can fill your home’s refrigerator and pantry with your favourite foods – in advance of your arrival or at any time during your stay.
  • Laundry and dry-cleaning services are available – in addition to the laundry facilities included within your residence.
  • Personal Storage Services allow you to leave behind small personal possessions, such as ski and fishing equipment, photos and clothing. Upon your return, all the items will be placed in your residence just as you left them.
  • Full housekeeping services include the changing of all bedding and linens.
  • Business Support Services provide complete professional assistance.

For more information

 
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