Residential Services

As a Residence Club owner, you benefit from a variety of specialised services – promising to create a lifetime of carefree and fully customised Four Seasons vacations.

Exclusive Services

• The Four Seasons Owner Services team is available by phone each weekday to assist in reserving time for your Residence Club vacations.
• A Pre-Arrival Specialist will be in touch at least a month in advance of your stay to help you plan activities – making restaurant reservations, booking golf tee times and spa appointments, and arranging day trips.
• 24-hour Four Seasons Concierge will help you with plan activities while in residence.
• Check-in to your villa at any time – owner registration is available around the clock. 
• Daily Club Refresh housekeeping will clean your villa, including making beds and replacing towels.
• Full signing privileges at all Resort restaurants and amenities help to make your vacation easy and carefree.
• Access to exclusive Residence Club amenities and social areas extends your home with a lounge, library, games room and outdoor patio.
• Year-round Four Seasons maintenance gives confidence and peace of mind.

 Additional Services

• Grocery Stocking Services can fill your villa’s refrigerator and pantry with your favourite foods – in advance of your arrival or at any time during your stay.
• In-Villa Dining is available around the clock, or have a Four Seasons chef custom-cater a meal for your friends and family.
• Laundry and dry-cleaning services are available – in addition to the laundry facilities included within your villa.
• Personal Storage Services allow you to leave behind small personal possessions, such as golf clubs, photos and clothing. Upon your return, all the items will be placed in your villa just as you left them.
• Full housekeeping service includes the changing of all bedding and linens.
• Business support services provide complete professional assistance.